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person using debit card

Debit Card

Swipe in style & in safety

How do I activate my card?

To activate your new debit card, simply call 1.866.823.0700.

Newly issued cards will be EMV chip enabled cards.

 

Introducing My Card Rules!

Take full control of your debit card right from your mobile deviceMy Card Rules
  • Turn card on and off
  • Decline or alert on specified transaction types
  • Control dependent cards
  • Set spending limits
  • Block specific merchant types
  • Decline or alert international transactions
  • Set locations and regions
 

Enhanced Convenience:

You can report a lost or stolen Debit Card by:
    • calling our Phone Banking toll free number (1.866.823.0700)
    • calling the 24-hour number (1.866.546.8273)
    • and/or by using Online Banking and/or your Mobile App.
  • Changing your PIN is easy. You can now do so via Phone Banking as well as at our ATMs.

Misplaced your Debit Card?

With BCB's Mobile App, you can suspend or cancel your card in case of lost or theft within seconds. This feature allows you to control the status of your card in such situations. 

How to use the “SUSPEND” card feature:

Icon of check mark  Open your BCB Mobile App
Icon of check mark  Go to the three line menu icon in the top left corner 
Icon of check mark  Go to preferences
Icon of check mark  Manage Cards
Icon of check mark  To suspend, click active --> suspend --> suspend again
Icon of check mark  It should say your card is now suspended
 
To reactivate: 
Icon of check mark  Open your BCB Mobile App
Icon of check mark  Go to the three line menu icon in the top left corner 
Icon of check mark  Go to preferences
Icon of check mark  Manage Cards
Icon of check mark  To activate, click suspend --> activate --> activate again
Icon of check mark  It should say your card is now active

It is important not to click REPORT when suspending your card.
Please note that reporting a card lost or stolen CANNOT be undone. 
If you are unsure, simply use the “suspend” option until you are sure!
 
Debit Card limits vary based upon account. 
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AT BCB, WE MAKE
CHECKING EASY.

We know that different people have different needs when it comes to checking accounts.
Take a look at our Checking Options
side by side.