Debit Card
Card Activation
To activate your new debit card, simply call 1.866.823.0700.
You can also activate your card within the BCB app.
Report CARD LOST
Marking your card lost, stolen, or damaged will permanently deactivate your card. This block is permanent and immediate. You can also call us at 1-866-823-0700 to report a lost or stolen card or stop in at any BCB Branch.
Card CONTROLS
Take full control of your debit card right from your mobile device card controls allow you to enable/disable or set spending and location - based limits for specific transaction types.
- Turn card on and off (suspend card feature)
- Set spending limits
- Transaction types
- Merchant types
- Choose your delivery option - SMA or Email
ALERTS
Tell us how to alert you and what alerts you would like to receive.
- Spending alerts
- Location alerts
- Transaction type
TRAVEL NOTIFICATIONS
Notify us of your travel plan(s) so your card is ready to travel with you.
Please allow four hours during normal business hours for the travel to be notated.
Enhanced Convenience:
You can report a lost or stolen Debit Card by:
- calling our Phone Banking toll free number (1.866.823.0700)
- calling the 24-hour number (1.866.546.8273)
- and/or by using Online Banking and/or your Mobile App.
Changing your PIN is easy. You can now do so via Phone Banking as well as at our ATMs.
How to DISABLE AND ENABLE YOUR CARD:
To disable:
- Open your BCB Mobile App
- Go to CARD MANAGEMENT
- Select card you wish to disable
- Click disable
- It should say your card is now disabled
To enable:
- Open your BCB Mobile App
- Go CARD MANAGMENT
- Select the card you wish to enable
- Click enable
- It should say your card is now active
Swipe in style & in safety
Learn more about our debit card and all the perks here.
Find a branch nearest you.
Click here for a list of all BCB locations.
